This is a static archive of the previous Open Grid Forum Redmine content management system saved from host redmine.ogf.org file /dmsf_files/9557?download=14694 at Fri, 04 Nov 2022 20:10:22 GMT Grid Forum User Services -- June 1999 Minutes








First Grid Forum Conference
User Services Work Group

June 16 to June 18, 1999
NASA Ames Research Center
Moffett Field, California


June 17 and June 18, Break Out Sessions
Co-Chairs: John Towns and Rita Williams

SUMMARY MINUTES
Proposed Purpose As representation from the participating grids was heavily
weighted with NASA staff
, only a preliminary statement
of purpose was entertained. Recognizing that a group dealing
with user support issues within a grid environment will not
produce standards in the conventional sense of the word, the
proposed purpose focuses on providing an aspect of user
advocacy to the other Grid Forum work groups.

The proposed purpose for this groups is then:

* Recommend and/or provide input to other related
work groups:
- infrastructure
- wide-area event management
- end-to-end performance analysis, specifically
metrics
- advance reservations
- wide-area I/O
- security


Deliverables Again, generating standards in a traditional context will not be a product of this work group. However, identifying required user/support services and developing a set of "rules of engagement" is a critical component to forming a effective grid environment. In relation to those functions common to all user services within and across grids: - diagnostics - tracking (user and help-desk/consultants) - system status - documentation (web-based) - training - consulting services This working group will provide: - a set of guidelines for participation - a checklist of requirements based on these guidelines - an on-going dialogue between user services and other related work groups Short Term Goals * Identify other representatives from other grids - Possible candidates: Jim Ferguson, NCSA Jay Boisseau, SDSC Bill Asbury, ASC - Poll presenters from remaining grids attending the forum for interest * Establish a mail list for User Services Work Group (WG) * Arrange for BOFs at HPDC-8 Symposium in August and at SC99 in Portland; arrange a teleconference for those who cannot attend physically * What we want to accomplish by: - HPDC-8 Symposium, August 4-6, Redondo Beach, CA + Possibly have a BOF at the symposium, arrange for teleconference capabilities for those who will not be able to attend physically + Roll up what we've discussed at this meeting and send a summary to current/potential WG members via e-mail or post to the Grid Forum web site - October Grid Forum in Chicago, IL + Build a WG organization and have charter in place + Hold WG meetings to move forward with forming short/long term goals + Recruit an individual from each of the other WGs who will participate in that WG and also provide a user services perspective; formalize the flow of information to/from the other WGs and the User Services WG * Preliminary Guideline (Grid and inter-Grid) - Provide directory of support services and define the required minimum - Define single point of contact which would "funnel" support issues to other sites - Define hours of support coverage - Publish "resources" to be provided in MDS; agree upon a "profile" based on individual site, user & grid needs/availability Participants See also the PowerPoint page with participants.

Evans Craig, Albuquerque HPC Center
Sridhar Gullapalli, Globus
Mary Hultquist, NASA ARC/MRJ
George Myers, NASA ARC/Sterling
Chuck Niggley, NASA ARC/MRJ
Judith Utley, NASA ARC/MRJ-ERDC MSRC
Rita Williams, NASA ARC/MRJ
Bill Zilliox, DoD MSRC/ASC





Please send edits or updates for this working group to virginia@ncsa.uiuc.edu.

posted 13 December 1999



This is a static archive of the previous Open Grid Forum Redmine content management system saved from host redmine.ogf.org file /dmsf_files/9557?download=14694 at Fri, 04 Nov 2022 20:10:22 GMT